Here to help

Clear guidance for daily recovery

Get direct assistance with product sizing, shipping updates, and return requests from our dedicated home-health support team.

Our policies

Hassle-free delivery and returns

Reliable dispatch

Simple returns

Anatomical fit

Orders ship within twenty-four hours. We provide tracked home delivery to ensure your supports arrive safely.

We offer a thirty-day return window on all unused items. Your comfort and satisfaction remain our absolute priority.

Unsure about sizing? Our specialists assist with measurements before shipping to guarantee a precise, comfortable fit.

Common questions

Answers for your recovery

Will insurance cover my purchase?

What is your return policy?

Many private insurance providers reimburse orthopedic braces and compression wear. We provide detailed receipts with necessary billing codes for your claims.

Due to the nature of our custom-made or custom-order products, all sales are FINAL. We apologize for any inconvenience.

How do I care for my braces?

How do I find my correct size?

Most supports require gentle hand washing in cold water with mild soap. Air dry completely to preserve elastic tension and structural integrity.

We will help you with fitment of our products. With custom-made products, we guarantee perfect fitment and comfort.

Direct assistance

Connect with a specialist

Have a specific question about sizing or product compatibility? Send us a message and our clinical support team will respond within one business day.